Terms and Conditions

1.1 Scope of Agreement

These Terms and Conditions apply to:

• All visitors to our website
• All customers purchasing our products
• All business relationships with our company
• All communications and transactions

2.1 Business Registration

Les Produits Verriers International (IGP) Inc. is a corporation duly incorporated and existing under the laws of Quebec, Canada, specializing in glass products and related materials.

2.2 Professional Qualifications

Our company maintains all necessary licenses, certifications, and insurance required to operate in our industry and jurisdiction.

3.1 Key Terms

For the purposes of these Terms and Conditions:

• “Company”, “we”, “us”, “our” refers to Les Produits Verriers International (IGP) Inc.
• “Customer”, “you”, “your” refers to any individual or entity purchasing our products
• “Products” includes all glass products, materials, and related items we sell
• “Website” refers to igpglass.ca and all associated domains
• “Agreement” refers to these Terms and Conditions and any related contracts

4.1 Product Categories

We offer a comprehensive range of glass products including:

• Residential and commercial glass products
• Custom glass fabrication
• Window and door glass
• Specialty glass products
• Glass materials and supplies
• Consultation services

4.2 Product Specifications

4.3 Custom Orders

Custom products are manufactured to your specifications and are non-returnable unless defective. Additional terms may apply to custom orders.

4.4 Services Not Provided

5.1 Order Process

Orders may be placed through:

• Direct contact with our sales team
• Written quotations and purchase orders
• Our website (where applicable)
• Authorized dealers and representatives

5.2 Pricing and Quotations

5.3 Order Confirmation

Orders are not binding until confirmed in writing by our company. We reserve the right to refuse or cancel orders at our discretion.

5.4 Taxes and Additional Charges

All prices are exclusive of applicable taxes and delivery charges unless specifically stated otherwise.

6.1 Payment Methods

We accept the following payment methods:

• Cash
• Certified cheque
• Bank transfer
• Credit cards (where applicable)
• Approved credit accounts

6.2 Payment Schedule

6.3 Late Payment

Late payments may be subject to interest charges at the rate of 1.5% per month (18% annually) or the maximum rate permitted by law, whichever is less.

7.1 Delivery Terms

Delivery dates are estimates only and are subject to product availability and weather conditions. We are not liable for delays beyond our reasonable control.

7.2 Delivery Methods

7.3 Delivery Conditions

Customer is responsible for ensuring proper access and receiving conditions. Additional charges may apply for special delivery requirements or difficult access locations.

7.4 Risk of Loss

Risk of loss transfers to the customer upon delivery or pickup, whichever occurs first. Customer should inspect products immediately upon receipt.

8.1 Product Warranty

8.2 Warranty Limitations

Warranties do not cover:

• Normal wear and tear
• Damage from misuse, negligence, or improper installation
• Acts of nature or force majeure
• Modifications by others
• Damage during transportation after delivery

8.3 Warranty Claims

Warranty claims must be reported promptly in writing with supporting documentation. Our obligation is limited to repair, replacement, or refund at our discretion.

9.1 Exclusion of Damages

We shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or business opportunities
• Delays in delivery
• Damage to other property not directly caused by our negligence
• Installation or repair costs (as we do not provide these services)

9.2 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to natural disasters, labor disputes, or government actions.

10.1 Proprietary Rights

All content on our website, including designs, logos, text, and images, is protected by copyright and other intellectual property laws.

10.2 Limited License

You are granted a limited, non-exclusive license to view and use our website for personal or business purposes related to purchasing our products.

10.3 Restrictions

11.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms and Conditions.

11.2 Data Security

11.3 Consent

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

12.1 Applicable Law

These Terms and Conditions are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein.

12.2 Jurisdiction

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Quebec, Canada.

12.3 Dispute Resolution

13.1 Right to Modify

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website.

13.2 Notification

13.3 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.